Trip & Ticket Hub – Privacy Policy
In short: everything you put into Trip & Ticket Hub stays on your phone. We don’t run any servers, we don’t have accounts, and we never receive your trips, documents or passport details. Information only leaves your phone when you choose to send or export it.
Who we are
Trip & Ticket Hub is an Android app published by Fortis Valida (“we”, “us”). If you have any questions about this policy, email support@fortisvalida.com.
What the app stores
Trip & Ticket Hub stores the information you choose to enter, such as:
- trips, flights, airports, hotels, booking references and notes;
- theatre and event bookings, and the names of friends you add;
- travellers’ names, email addresses, passport numbers and passport expiry dates;
- documents and images you add, such as booking confirmations, boarding passes and tickets;
- packing lists.
All of this is kept in the app’s private storage on your phone, which other apps cannot read. It is not sent to us or to anyone else, and we cannot see it.
What we don’t do
- We don’t require an account or sign-in.
- We don’t include advertising, analytics or tracking tools.
- We don’t sell, rent or share your information.
When information leaves your phone
Only when you ask it to:
- Send trip / Send event: creates a Trip & Ticket Hub file of that trip or event and its documents, and hands it to the app you pick (for example email or WhatsApp). The recipient receives what you send. Passport numbers are only included if you tick “Include passport numbers”.
- Export backup: creates a file of all your Trip & Ticket Hub information, including passport details, and hands it to the app or location you choose (for example your Google Drive). Please keep backups somewhere private.
- Opening documents and maps: when you open a document it is shown in your phone’s own viewer, and tapping a hotel address opens it in your maps app.
Those apps and services handle the information under their own privacy policies.
Your phone’s own backup
If you have Android backup turned on, Android may include Trip & Ticket Hub’s data in your phone’s backup to your own Google account, so it can be restored on a new phone. This is handled by Google under your Google account settings; we don’t receive it.
Notifications
If you allow notifications, Trip & Ticket Hub schedules check-in reminders on your phone. They are created and shown by your phone; no information is sent anywhere to do this. You can turn notifications off at any time in your phone’s settings.
Files shared with Trip & Ticket Hub
When you share a PDF or image to Trip & Ticket Hub from another app, or pick a file using the Upload button, the app copies that file into its private storage on your phone. It only accesses the files you choose.
Purchases
If Trip & Ticket Hub offers a subscription, payments are handled entirely by Google Play. We never receive your card or payment details. The app checks with Google Play on your phone whether your subscription is active.
Deleting your information
You can delete any trip, event, document or packing list in the app. Uninstalling Trip & Ticket Hub deletes all of its data from your phone. Because we don’t hold any of your information, there is nothing for us to delete.
Children
Trip & Ticket Hub is intended for adults and is not directed at children under 13.
Your rights
Under UK and EU data protection law you have rights over your personal information. As we don’t collect or store any of it, you stay in full control of your data on your own phone. If you have a question or concern, contact us at support@fortisvalida.com.
Changes to this policy
If we change how the app handles information, we will update this page and the date at the top.